Cancellation Policy

Welcome to SP Travels. We understand that travel plans may change due to various circumstances. This Cancellation Policy explains the terms and conditions applicable to the cancellation of bookings made through SP Travels.

1. Cancellation Requests

Customers may request cancellation of their booking by contacting SP Travels through the contact details provided on our website.

Cancellation requests must include the relevant booking details to allow us to process the request.

2. Cancellation Charges

Cancellation charges may vary depending on the type of service booked, including flights, hotels, tour packages, transportation, and other travel services.

The applicable cancellation charges will be determined according to the terms and conditions of the respective airline, hotel, tour operator, or service provider.

3. Cancellation by Customer

If a customer cancels a booking, any applicable cancellation fees or charges will be deducted from the refundable amount.

Some bookings may be non-refundable or may have specific cancellation deadlines. Customers are advised to review the cancellation terms before confirming their booking.

4. Cancellation by Service Provider

If a booking is cancelled by an airline, hotel, tour operator, or other service provider, SP Travels will assist the customer in accordance with the service provider's applicable policies.

Any refund, credit, or alternative arrangement will be subject to the terms of the respective service provider.

5. Non-Refundable Bookings

Certain travel services, promotional offers, discounted bookings, or special packages may be non-refundable or may have restricted cancellation conditions.

Such conditions will be communicated to the customer where applicable.

6. Processing of Cancellation Requests

Cancellation requests will be processed after verification of the booking details and applicable cancellation terms.

The time required to process a cancellation may vary depending on the service provider and payment method.

7. Changes to Bookings

Requests to modify travel dates, passenger details, destinations, or other booking information may be subject to additional charges and availability.

Any applicable charges will be communicated to the customer before processing the requested changes.

8. Force Majeure

SP Travels shall not be responsible for cancellations or disruptions caused by circumstances beyond its reasonable control, including natural disasters, government restrictions, strikes, pandemics, or other unforeseen events.

In such cases, the applicable terms of the respective service provider will apply.

9. Changes to This Cancellation Policy

SP Travels reserves the right to modify or update this Cancellation Policy from time to time. Any changes will be published on this page.

10. Contact Us

For cancellation requests or any questions regarding this policy, please contact SP Travels through the contact details provided on our website.